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Wall Street Journal Bestseller

A thought-provoking, accessible, and essential exploration of why some leaders (“Diminishers”) drain capability and intelligence from their teams, while others (“Multipliers”) amplify it to produce better results. Including a foreword by Stephen R. Covey, as well the five key disciplines that turn smart leaders into genius makers, Multipliers is a must-read for everyone from first-time managers to world leaders.

From Publishers Weekly

Drawing on interviews with more than 150 executives and on her own experience as a former executive at the Oracle Corporation and the former vice president of Oracle University, Weisman argues that executives fall into two distinct leadership categories: Multipliers and Diminishers. Unsurprisingly, Multipliers turn out to be better leaders: unlike Diminishers—self-centered empire builders who tear employees down—Multipliers attract talent, liberate employees to do their best and step out of their comfort zones, make decisions rather than promoting unproductive debate, and invest in human capital. While spotlights on such Multipliers as Mitt Romney, a Talent Magnet at Bain Capital and beyond, and Steven Spielberg, who fosters an open environment on his film sets, are appealing and instructive, the major points are repetitive. Chapters drag on after descriptions of distinctive Multiplier or Diminisher behavior have been made. The breadth of the material is better suited for a lengthy article than a full business book, and the effort to stretch it into a longer work diminishes the meaningful research. (June)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

From Booklist

Why do some genius-level leaders seem to drain intelligence and performance out of the people around them, while others stimulate, motivate, and get so much more out of their work associates? Wiseman labels the former group, people who need to be the smartest person in the room, as diminishers, while the latter are multipliers, people who use their smarts to stimulate and enhance the creativity of the group. Both authors are connected with the Wiseman Group, a leadership research center that advises senior executives and provides workshops and leadership assessments around the world. By analyzing 150 executives across America, Europe, Asia, and Africa, the authors have identified what they consider the five most important disciplines that help managers to think and act more like multipliers, bringing people together, and giving others on the team more freedom, power, and responsibility, which ultimately generates self-worth and satisfaction. The book is a well-organized sytem that could be used as a personal tool or as a workbook for team-development seminars. --David Siegfried

Review

“A well-organized system that could be used as a personal tool or as a workbook for team-development seminars.” ( Booklist)

“The authors succeed brilliantly in addressing a critical but unexplored phenomenon-- how leaders unleash smarts and capability in others. Multipliers is a must read for all those who aspire to lead in the knowledge economy.” ( C.K. Prahalad, Paul and Ruth McCracken Distinguished University Professor, University of Michigan and author of The Fortune at the Bottom of the Pyramid)

“As Lincoln famously put the question: How do leaders ‘bring out the better angels of our nature?’ Multiplers gets closer to answering this fundamental leadership question than anything I’ve read in years.” ( —Warren Bennis, Distinguished and University Professor at the University of Southern California and author of Still Surprised: A Memoir of of a Life in Leadership.)

“This book will speak to every CEO and CFO. Multipliers get so much from their people that they effectively double their workforce for free.” ( —John Doerr, General Partner, Kleiner Perkins Caufield & Byers)

“Every so often a book comes along that forces us to ask important and difficult questions of ourselves. Multipliers is such a book. Liz Wiseman and Greg McKeown challenge us to imagine a dramatically more productive future for our organizations” ( —Tim Brown, CEO, IDEO)

“In over 30 years of evaluating executives it was clear to me that some achieved much more than others, but it wasn’t always clear why. Wiseman and McKeown present a fresh and compelling analysis of how Multipliers create value while others destroy it.” ( —Tom Friel, Former CEO and Chairman of the Board, Heidrick & Struggles)

Multipliers is a great manifesto for today’s leaders. The authors provide a hands-on guide showing leaders how to make their total organization smarter by tapping the brainpower of everyone at all levels. A very timely and insightful book.” ( Noel Tichy co-author of Judgment with Warren Bennis, and Professor of Management & Organizations at the University of Michigan)

“We’ve all known Multipliers—people who bring the best, not the worst, out of everyone around them. They’re a company’s greatest resource. If you want to learn how to become a Multiplier or transform others into genuine Multipliers, read on.” ( —Kerry Patterson, bestselling author, Crucial Conversations)

“A fascinating book that shows how mindsets shape the way people lead. This book will forever change the way we think about leadership.” ( —Carol Dweck, Lewis & Virginia Eaton Professor of Psychology, Department of Psychology, Stanford University; author of Mindset)

“Wiseman and McKeown’s insights are helpful, practical, and relevant. Any leader who needs to get more done with the same (or fewer) resources will find this book a gift and a valuable resource.” ( —Dave Ulrich, Professor, Ross School of Business, University of Michigan)

“As managers around the world grapple with a complex economic environment, this book provides a rich roadmap for extracting the full value of the people in their organizations. This book is a great investment for anyone managing a business in the innovation marketplace.” ( —Jeff Henley, chairman of the board, Oracle Corporation)

Multipliers is a compelling read. A must have manual for any in a leadership position or aspiring to become a leader. It’s obvious Liz Wiseman and Greg McKeown did their homework and those of us who read Multipliers are all the better for it.” ( —Byron Pitts, 60 Minutes)

“This engaging and subversive book asks a vital question: “How can we grow and harness human talent to address the great issues of our day?” Multipliers makes us rethink many of our old assumptions.” ( —Gareth Jones, visiting professor, IE Madrid; coauthor, Why Should Anyone Be Led by You?)

“This book touches upon such a fundamental truth about leadership—one that has been waiting to be named, explored, and finally addressed. Liz and Greg have created a language that will be with us for a very long time impacting millions.” ( Verne Harnish, Founder, Entrepreneurs'' Organization (EO), CEO, Gazelles)

“Multipliers is brilliant and extraordinarily timely! It belongs on the bookshelf of every leader-and every leadership scholar.” ( —Roderick M. Kramer, William R. Kimball Professor of Organizational Behavior, Stanford University Graduate School of Business)

From the Back Cover

Are you a genius or a genius maker?

We''ve all had experience with two dramatically different types of leaders. The first type drain intelligence, energy, and capability from the ones around them and always need to be the smartest ones in the room. These are the idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum are leaders who use their intelligence to amplify the smarts and capabilities of the people around them. When these leaders walk into a room, lightbulbs go off over people''s heads, ideas flow, and problems get solved. These are the leaders who inspire employees to stretch themselves to deliver results that surpass expectations. These are the Multipliers. And the world needs more of them, especially now, when leaders are expected to do more with less.

In this engaging and highly practical book, leadership expert Liz Wiseman and management consultant Greg McKeown explore these two leadership styles, persuasively showing how Multipliers can have a resoundingly positive and profitable effect on organizations—getting more done with fewer resources, developing and attracting talent, and cultivating new ideas and energy to drive organizational change and innovation.

In analyzing data from more than 150 leaders, Wiseman and McKeown have identified five disciplines that distinguish Multipliers from Diminishers. These five disciplines are not based on innate talent; indeed, they are skills and practices that everyone can learn to use—even lifelong and recalcitrant Diminishers. Lively, real-world case studies and practical tips and techniques bring to life each of these principles, showing you how to become a Multiplier too, whether you are a new or an experienced manager. Just imagine what you could accomplish if you could harness all the energy and intelligence around you. Multipliers will show you how.

About the Author

Liz Wiseman is a researcher, executive advisor, and speaker who teaches leaders around the world. She is a former executive and the author of the bestselling books Multipliers: How the Best Leaders Make Everyone Smarter and The Multiplier Effect: Tapping the Genius Inside Our Schools. Liz has been listed on the Thinkers50 ranking and named as one of the top ten leadership thinkers in the world.



Greg McKeown is a partner at The Wiseman Group, where he leads the workshop and assessment practice and teaches around the world. Originally from London, England, Greg holds an MBA from Stanford University.

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4.6 out of 54.6 out of 5
1,912 global ratings

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Top reviews from the United States

@joemcfddn
5.0 out of 5 starsVerified Purchase
Great leadership book to improve your leadership view and style!
Reviewed in the United States on April 7, 2016
I wanted to take a moment to share a great leadership book I read through in 2015 that continues to shape and challenge the way I lead others. Multipliers: How the Best Leaders Make Everyone Smarter Leadership Much of what constitutes good leadership can be... See more
I wanted to take a moment to share a great leadership book I read through in 2015 that continues to shape and challenge the way I lead others. Multipliers: How the Best Leaders Make Everyone Smarter

Leadership
Much of what constitutes good leadership can be summarized in two words: respect and selflessness.
How we relate to those two words will determine how we lead. Consider two assumptions that lie at the opposite ends of the spectrum:

• Really intelligent people are a rare breed and I am one of the few really smart people. People will never be able to figure things out without me. I need to have all the answers.

• Smart people are everywhere and will figure things out and get even smarter in the process. My job is to ask the right questions.

What you believe has a big impact on the performance, engagement, loyalty and the transparency you find with those you lead and interact with. In Multipliers: How the Best Leaders Make Everyone Smarter, authors Liz Wiseman and Greg McKeown refer to those with the mindset represented by the first assumption as Diminshers and those with the mindset represented by the second assumption as Multipliers. It explains why some leaders create intelligence around them, while others diminish it.

The value of Multipliers is that is shows what these assumptions about people look like in practice and how they are reflected in your behavior. How would you approach your job differently if you believed that people are smart and can figure it out? With a Multiplier mindset, people will surprise you. They will give more. You will learn more. What kind of solutions could we generate if you could access the underutilized brainpower in the world? How much more could you accomplish?

It’s not that Diminishers don’t get things done. They do. It’s just that the people around them feel drained, overworked and underutilized. Some leaders seem to drain the “intelligence and capability out of the people around them. Their focus on their own intelligence and their resolve to be the smartest person in the room [has] a diminishing effect on everyone else. For them to look smart, other people had to end up looking dumb.” In short, Diminishers are absorbed in their own intelligence, stifle others, and deplete the organization of crucial intelligence and capability.

Multipliers get more done by leveraging (using more) of the intelligence and capabilities of the people around them. They respect others. “Multipliers are leaders who look beyond their own genius and focus their energy on extracting and extending the genius of others.” These are not “feel good” leaders. “They are tough and exacting managers who see a lot of capacity in others and want to utilize that potential to the fullest.”

The authors have identified five key behaviors or disciplines that distinguish Multipliers from Diminishers. You are not either/or but are somewhere along a continuum. These are all learned behaviors and have everything to do with how you view people. We don’t have to be great in all disciplines to be a Multiplier, but we have to be at least neutral in those disciplines we struggle with.
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Wally Bock
3.0 out of 5 starsVerified Purchase
Good insights and ideas but in an overly complex and overly repetitive book
Reviewed in the United States on March 20, 2018
A friend of mine recommended Liz Wiseman’s book, Multipliers: How The Best Leaders Make Everyone Smarter. I checked out the Amazon reviews, which looked really good. I checked out some of Ms. Wiseman’s articles, which I thought were really good, too. So, I bought the... See more
A friend of mine recommended Liz Wiseman’s book, Multipliers: How The Best Leaders Make Everyone Smarter. I checked out the Amazon reviews, which looked really good. I checked out some of Ms. Wiseman’s articles, which I thought were really good, too. So, I bought the book.

After reading it, though, I don’t understand what all the fuss is about. There are some good insights in this book about leaders who help people on their teams perform better. But there are three reasons why this book may not be worth your money.

The Book Is Astoundingly Repetitive

We get the basic ideas in the first 10-15 percent of the book. After that, we get the same concepts with slightly different phrasing for the rest of the book. This was one of those rare books that I didn’t finish. I got tired of reading the same things again and again.

The Book Is Needlessly Complex

The book divides the world of managers into “multipliers” and “diminishers.” Fair enough. It’s a good insight with some good support. Then there are five different types of multiplier/diminisher pairs, all of which are described in detail. It was never clear to me whether you could mix and match or if you had to be firmly fixed in your multiplier or diminisher type. The book would be much better without the classification and more contrast between behaviors. Behaviors are easy to understand, “If you do this, you will get better results than if you do that.” Classifications require you to learn the classification and then learn the behaviors.

Be Versus Do

In the early part of the book, Ms. Wiseman refers to Carol Dweck and her mindset research. Ms. Wiseman gives the impression that she concurs with that research and that people can learn new things, change behaviors, etcetera. The problem is that she doesn’t write that way. She writes as if being a multiplier or being a diminisher is something that you are.

In A Nutshell

There is some good material in Multipliers: How The Best Leaders Make Everyone Smarter by Liz Wiseman but it’s all in the first 10-15 percent. After that, the book becomes needlessly repetitive, and needlessly complex.
22 people found this helpful
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Mike Morgenstein
5.0 out of 5 starsVerified Purchase
Interesting Read but Laborious
Reviewed in the United States on August 7, 2021
''Multipliers'' is a book that looks at the leadership role in a newly articulated way. A "multiplier" is the type of person and leader that makes people around them better performers. On the other hand, you have "diminishes" whom may be very intelligent and qualified, plus... See more
''Multipliers'' is a book that looks at the leadership role in a newly articulated way. A "multiplier" is the type of person and leader that makes people around them better performers. On the other hand, you have "diminishes" whom may be very intelligent and qualified, plus diligent, but they diminish the capabilities of those they work with. The landscape of leadership has changed according to the author. A great leader is no longer the genius at the top, but rather those around them that they raise to genius level acuity and propel to work their best. I think there''s truth to this, and as I grow my companies I''m working on I will take that approach to heart. Intuitively, it resonates with me as I do not feel that my personal will and intelligence are good enough to thrust a great organization forward, but rather I have to inspire those I will work with in the future. A good example is my favorite current NBA basketball player, Lebron James. What makes Lebron great is not only his individual skill and talent, but also his ability to raise the level of performance of his teammates and his organization. He doesn''t inspire by fear and he doesn''t scold and scare other players into performing better, but rather he inspires by his own efforts and confidence in his teammates.

All of that being said, I give this book a 3-star rating because as it was an interesting read, with many interesting case studies, it dragged on much too long and got too deeply involved with vague examples of the author''s workings with many companies. While I believe in the multiplier effect, I don''t know if every example in the book was pertinent. I believe it may have just been too long of a book. It''s filled with lists, jargon, steps, etc. I read from cover to back, but on this one, you may reconsider that. I had to skip a few pages that I had not had the patience for. I still read around 95%+ of the book, so no worries, I didn''t skim! But I certainly could have and gotten the point that way. Although I''ve rated it 3-stars, it certainly isn''t a bad book and I have many highlights in it that I will surely refer to in the future when running my own organization.
2 people found this helpful
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Barry L. Davis
5.0 out of 5 starsVerified Purchase
Leaders either Multiply....or Diminish talent
Reviewed in the United States on July 27, 2015
Practical leadership book subtitled “How the best leaders make everyone smarter.” Full of real life examples from business and life (there is a comprehensive list of the Multipliers cited in the Appendix, along with information on the research), this fascinating book begins... See more
Practical leadership book subtitled “How the best leaders make everyone smarter.” Full of real life examples from business and life (there is a comprehensive list of the Multipliers cited in the Appendix, along with information on the research), this fascinating book begins by describing the Multiplier effect, continues with 5 chapters contrasting Multipliers with Diminishers: Talent Magnets vs. Empire Builders, Liberators vs. Tyrants, Challengers vs. Know-It-Alls, Debate Makers vs. Decision Makers, and Investors vs. Micromanagers. Each of these pragmatic chapters closes with a quick contract of the two types, citing the key practices of each Multiplier type, steps to becoming each type and unexpected findings that emerged from the research.

This exceptional book closes guidance on becoming a Multiplier (there is also a 360 degree assessment at www.multipliersbook.com to enable the reader to identify their position along the Multiplier-Diminisher continuum.
14 people found this helpful
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Richard Stowell
5.0 out of 5 starsVerified Purchase
Far-reaching and Relevant
Reviewed in the United States on October 3, 2017
One-quarter of the way through the book and I can''t wait to finish. It''s fantastic-- content is top-notch. Academic and logical, yet practical and accessible. I am thinking about my church responsibility as I listen to it, and Wiseman mentions athletics coaches, business... See more
One-quarter of the way through the book and I can''t wait to finish. It''s fantastic-- content is top-notch. Academic and logical, yet practical and accessible. I am thinking about my church responsibility as I listen to it, and Wiseman mentions athletics coaches, business people, teachers, and politicians. It''s really an introduction to starting to think of human potential in a new way. I''m glad my friend recommended this to me, and I''m going to recommend it to a lot more people.

I think the author reads the Audible version, and I love her tone. It''s conversational enough to feel friendly, but she still speaks with the authority of someone who has invested in the work and believes it.
4 people found this helpful
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Robert C. Ligget
5.0 out of 5 starsVerified Purchase
This is a business book that will stand the test of time and usefulness
Reviewed in the United States on March 8, 2015
Seeing as I''ve read this three times, I can''t believe I haven''t written a review yet. No exaggeration, this book can be a life-changer both at work and in your personal life. I admit that the first time I read it I thought OK, this is so clear as to be obvious; I''ve seen... See more
Seeing as I''ve read this three times, I can''t believe I haven''t written a review yet. No exaggeration, this book can be a life-changer both at work and in your personal life. I admit that the first time I read it I thought OK, this is so clear as to be obvious; I''ve seen these types of people for years at work. But so what? I never thought it through and Liz has done the research so my anecdotal evidence, not worth much, is supplanted by the real thing. Chapter by chapter, the concepts were illuminated with great examples and stories. This is no flavor of the month, these are concepts that can be used easily at work. And if applied, they work. I can attest to that. I also recommend going to the book''s website for more tools. I took their test to see if I was what Liz calls an "accidental diminisher" (diminishers being the opposite of multipliers), and to my dismay I had several of the traits. I was so sure I wouldn''t, but the explanation and analysis made sense to me. I teach a college course in business management and I''m now using this book as required reading. It''s astounding how quickly the students grasp the multiplier concept and use it in their analyses of case studies and current business news.
23 people found this helpful
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Robert B Elwell
5.0 out of 5 starsVerified Purchase
Makes you want to make others want to be their best
Reviewed in the United States on May 18, 2020
They say the real 10x engineer helps five other engineers be twice as better. This book is an extension of that line of thinking. The author gave a talk at Okta''s recent online conference and it was hands down my favorite session. I knew I had to read the book the talk was... See more
They say the real 10x engineer helps five other engineers be twice as better. This book is an extension of that line of thinking. The author gave a talk at Okta''s recent online conference and it was hands down my favorite session. I knew I had to read the book the talk was based on. Aside from giving some useful ways of thinking about the impact you can make, the book goes into greater detail and case studies to help you internalize some of the strategies of getting more out of people -- often by getting out of your own way. If you''re a fan of Influencer or Crucial Conversations, this one is in the same vein, as the author reveals she worked under one of those books'' authors for a period of time early in her career.
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Whitney Johnson
5.0 out of 5 starsVerified Purchase
If you want ROI, become a multiplier
Reviewed in the United States on December 26, 2017
We’ve all heard—and said—that less is more. Sometimes it’s true. But in most cases it’s still the reality that more is more, and is usually the preferred ROI of resources, whether those resources are of time, money, manpower, brain-trust, whatever. Best of all is getting... See more
We’ve all heard—and said—that less is more. Sometimes it’s true. But in most cases it’s still the reality that more is more, and is usually the preferred ROI of resources, whether those resources are of time, money, manpower, brain-trust, whatever. Best of all is getting more from less, and that is what Liz Wiseman’s fine book teaches us to do. Using a wide-range of varying case studies and examples from the world over, Wiseman itemizes the symptoms of a variety of leadership illnesses that sicken a corporate culture and disable its employees. You may well find yourself hiding in these pages somewhere; I know I did. Fortunately, after helping us see where we are minimizing rather than maximizing the human resources at our disposal, Wiseman clearly articulates the prescription(s) to fix the problem(s). It has the added advantage of being an engaging, thoughtful and well-written treatment.
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Top reviews from other countries

Ben
5.0 out of 5 starsVerified Purchase
How the best leaders make everyone smarter
Reviewed in the United Kingdom on April 29, 2019
This book tells you exactly how to get as close to the Multiplier end of the scale as you can get. It gets you to consider your own management and leadership style and what you get from your workers as a result of how and what you do. It will tell you how to shift your...See more
This book tells you exactly how to get as close to the Multiplier end of the scale as you can get. It gets you to consider your own management and leadership style and what you get from your workers as a result of how and what you do. It will tell you how to shift your thinking and how and where to change your methods, so you start to get more brainpower from your people. What’s more, they will want to give it! This book really helped me. It’s different from the many leadership books that are out there. What’s so great is that it is so precise, it goes down several layers providing easy to understand practical insights into exactly how to lead like a Multiplier. You can easily refer back to this book too as it provides Multiplier Formulas in short sound bites after each chapter.
3 people found this helpful
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R. Sanderson
4.0 out of 5 starsVerified Purchase
Gives helpful tips on how to be a better leader
Reviewed in the United Kingdom on August 25, 2018
We''ve all worked with the opposite of multipliers, what the book calls ''dimishers'' and this book gives helpful tips on how to develop the skills to be a multiplier. Lots of reflect upon. The only downside is that it starts to feel quite repetitive as you work through the...See more
We''ve all worked with the opposite of multipliers, what the book calls ''dimishers'' and this book gives helpful tips on how to develop the skills to be a multiplier. Lots of reflect upon. The only downside is that it starts to feel quite repetitive as you work through the chapters.
2 people found this helpful
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Donovan Garnett
3.0 out of 5 starsVerified Purchase
passable
Reviewed in the United Kingdom on February 3, 2019
Talks a lot about the author, her qualifications, and the need for the book, but provides little valuable insight and seems to contain a lot of anecdote and fluff
3 people found this helpful
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Damo inc.
3.0 out of 5 starsVerified Purchase
It''s OK
Reviewed in the United Kingdom on August 22, 2016
Not a bad book, not an amazing book. It''s got some good concepts but to me it felt like rehashed stuff I''d read before. To be fair however it neatly summarised various important points and would be a great book for someone who is aspiring to change the way they lead others,...See more
Not a bad book, not an amazing book. It''s got some good concepts but to me it felt like rehashed stuff I''d read before. To be fair however it neatly summarised various important points and would be a great book for someone who is aspiring to change the way they lead others, or those looking to get into a leadership post.
3 people found this helpful
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Cepoy
5.0 out of 5 starsVerified Purchase
Great engaging book!
Reviewed in the United Kingdom on September 17, 2020
Fascinating book! It made me think a lot about my experiences with my manager as well as my own way of leading and engaging a team.
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